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Privacy Policy


Name of the service

Queer Migrants Virtual Learning Environment (VLE)

Description of the service

The Queer Migrants Online Course service is both a Content and a Learning Management System, based on the open courseware development platform Open edX (openedx.org), delivered in the context of the European-Commission-funded project Queer Migrants  (Grant Agreement no. 2020-1-UK01-KA204-079101, https://www.queermigrants.eu/). It offers free web-based courses to a) professionals (of the social and employment sector) in answering the needs of LGBTQIA+ refugees, migrants, and asylum seekers and b) individuals. 

Data controller

Queer Migrants consortium

Contact Details

The coordinator of the project and organisation authorised to communicate on behalf of the consortium in matters related to this service, is IARS, UK. The relevant Project Manager is Maija Linnala, who can be reached at m.linnala@iars.org.uk

Personal data processed

Specific information is needed in order to register with this service. The minimum information required is: 

-           Email

-           Full name

-           Public username

-           Password

(Personal Information Group A)


After an account has been created in the system, you will be able to enrich your profile with further information:

-           Country or Region of residence

-           Gender

-           Time Zone

-           Education Completed 

-           Year of Birth 

-           Preferred Language

(Personal Information Group B)

If you want to promote your accomplishments (relating to the courses on this platform) you can use the links to social media. To do so you can insert your social media links information:

-           Twitter Link

-           Facebook Link

-           LinkedIn Link

(Personal Information Group C)

When you participate in the courses through this platform, information regarding your participation and performance are retained. Such information is:

-           Number and name of enrolled courses

-           Time of enrollment to the courses

-           Time spent on the courses

-           Completion time of the courses

-           Performance on quizzes

-           Answers to questionnaires

-           Certificates of completion

-           Questions and comments posted on the chat function

-           Questions and feedback received through other communication channels of the platform

-           Time spend on videos or other course material

(Personal Information Group D)

Why we process this information

The Queer Migrants Partners use information, including Personal Information, to carry out the following purposes per group of Personal Information:

Personal Information Group A

-          Create an account for you in order to gain access to this Platform. The information about this Group is mandatory and without it, no account can be created. (Needed to perform the service).

-          Offer and improve products and services. This includes enabling you to navigate the Queer Migrants VLE, enroll and participate in the courses and programmes on the Queer Migrants VLE, and learn effectively in such courses and programmes.

-          Communicate with you. This includes answering your course and platform questions, notifying you of the course and the Queer Migrants VLE maintenance and updates, and marketing to you about related subjects.

Personal Information Group B

-          Comply with the requirement of the Grant Agreement no. 2020-1-UK01-KA204-079101, for the European-Commission-funded project Queer Migrants. The design of this project (through which you have access to the relevant courses) demands the measurement of specific numbers. The information of this Group covers the majority of these KPIs.

Personal Information Group C

-          Facilitate the promotion of your achievements to the public through social media interconnections. This information is optional.

Personal Information Group D

-          Operate and improve the Queer Migrants VLE. This includes creating and improving features that support the TECHCMS community and enable the Queer Migrants VLE usage at scale. This also includes personalising the Queer Migrants VLE, so your learning experience is tailored to your interests and needs.

-          Communicate with you. This includes answering your course and platform questions, notifying you of the course and the Queer Migrants VLE maintenance and updates, marketing to you about course offerings, programmes, news, and related products and services of the Queer Migrants project, and as permitted under applicable law, sending you communications about news and events. 

-          Support scientific research including, for example, in the areas of career management. This includes collaborating to enable and conduct research about how learners’ access and master course materials online. Where necessary to extract these conclusions, all personal information is anonymised. 

-          Develop and maintain the security and performance of the Queer Migrants VLE. This includes tracking the Queer Migrants VLE outages and creating software solutions, detecting violations of the Honor Code and Terms of Service, and monitoring uses, misuses, and potential misuses of the Queer Migrants VLE. Track the Queer Migrants VLE usage against goals and mission. This includes performing analytics to evaluate access to and performance in courses and course-related products and services and to report aggregate usage information (not Personal Information) to Partners and the European Commission.

Exercise, enforce, and comply with legal rights and obligations. This includes responding to subpoenas, court orders, or other legal processes; and investigating, preventing, or taking action regarding illegal activities, suspected fraud, security or technical issues, or to protect the rights, property, or safety of the Queer Migrants VLE, or others, and as otherwise required by applicable law.

No Automated individual decision-making, including profiling takes place regarding your personal information and your experience within this Platform.

Third parties to whom personal data is disclosed

The partners of the consortium, the European Commission, are the host of the platform for facilitating the above-mentioned purposes.

Data retention

We will retain your personal data for the duration of the project, as mandated by the relevant grant agreement. 

After this period, your data will be irrevocably deleted.

Data subject rights

You have the following rights to your data:

-          Right of access by the data subject

-          Right to rectification

-          Right to erasure (‘right to be forgotten’)

-          Right to restriction of processing

-          Right to data portability

How to exercise your rights

You can modify your information, access your data and remove all your information and profile through the platform.

(Log in to your account and change any information or remove the account through the Account Setting tab.)

If you need to have access to all the information, we process for you or to request restrictions of processing, data portability, or further information regarding your Personal information please contact us at: IARS, UK.

The relevant Project Manager is Maija Linnala, who can be reached at m.linnala@iars.org.uk.  

Complaint to the relevant authority

You have the right to lodge a complaint with the relevant data protection authority.